Service Quality Essentials
Kam, 20 Feb
|The Venue, Lt 15, 18 Office park
Increase customer satisfaction and loyalty
Waktu & Lokasi
20 Feb 2025, 08.00 – 17.00
The Venue, Lt 15, 18 Office park, Jl. TB Simatupang No.18, Kebagusan, Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12520, Indonesia
Tentang Event
Benefits for Individuals:
Enhanced Service Skills: Build expertise in delivering high-quality service to meet and exceed customer expectations.
Effective Communication: Strengthen verbal and non-verbal communication skills for better customer engagement.
Problem-Solving Abilities: Develop strategies to handle complaints and provide solutions effectively.
Professional Growth: Learn business etiquette and grooming techniques to represent the company professionally.
Proactive Service Mindset: Cultivate a proactive and customer-focused approach to service delivery.